OUR POLICY

If you would like to return your online order, please ensure you meet our policy requirements:

·         ITEM IS RETURNED WITHIN 7 DAYS OF DELIVERY RECEIPT

·         ITEM IS UNWORN, UNMARKED AND IN ORIGINAL CONDITION

·         ITEM IS IN ORIGINAL PACKAGING WITH TAGS ATTACHED

·         ITEM WAS NOT PURCHASED AT DISCOUNT OR ON SALE (UNLESS FAULTY)

·         ITEM IS NOT A LIMITED RELEASE PRODUCT (UNLESS FAULTY)

 

RETURNING YOUR ITEM

1. Ensure you meet our returns policy requirements

2. Contact our Customer Experience team (contact@the-plagiarist.com) to receive your returns authorisation number & return shipping address

 3. Package your return in another carton or satchel to protect the original packaging

4. Visit your Post Office to pay for the return at sender’s expense

5. Keep your tracking number as proof of return. Refunds are unable to be

processed unless received

6. Upon receipt, your return will be assessed and processed within 2-3 business days

7. If approved, your refund will reflect within 2-5 business days

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Important Ts&Cs:

• Item(s) must be returned within 7 days from date of receipt
• Item(s) must be in their original condition, unworn and with tags attached.

Contact our customer Experience team (contact@the-plagiarist.com) to organise your return.

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PLEASE NOTE

  *Our 30-day returns and exchanges policy still remains

• Online Returns: Items purchased online can be returned via post at sender’s expense
• PayPal Orders cannot be refunded in-store. As PayPal is a heavily encrypted, secure payment method, our store systems are unable to process PayPal refunds. If you wish to return a PayPal order, please initiate an online return.
• In the event THE PLAGIARIST requests your bank account details to issue a refund, Please ensure you provide the correct BSB and Account Number. Your refund may be delayed if the incorrect details cause the refund to bounce. We are not liable for any refunds processed into the wrong account due to incorrect information provided.

* If your item does not meet our returns policy requirements, it will be returned to sender

If you’d like to lodge a return request, or for general inquiries please contact our customer experience team via contact@the-plagiarist.com